Survey Results

MEASUREMENT, EVALUATION AND IMPROVEMENT

Survey Results

This page presents the results of surveys conducted at university, faculty and external stakeholder levels. The findings support quality assurance, decision-making and continuous improvement.

Information: University-wide results and the Faculty of Education Student Expectations Survey results have been published. Results of other faculty-wide and external stakeholder surveys will be added as their evaluation processes are completed.
01University-wide Satisfaction Survey Results-
66%
2026 Average Satisfaction
1,604
2026 Survey Respondents
5,510
Total Respondents (2023–2026)
7
Survey Type

Our university conducts annual satisfaction surveys covering students, academic and administrative staff, alumni, external stakeholders, and users of cafeteria and dining hall services. Survey administration and reporting are carried out by the Statistical Consultancy Application and Research Centre (İDUAM). The findings inform improvement decisions within quality assurance processes. All percentages on this page have been compiled from the official survey reports linked below.

Satisfaction Trends by Survey Type

Changes in overall satisfaction percentages during 2023–2026

Students
2026 respondents: 435
69%
61%
 
2023
63%
 
2024
70%
 
2025
69%
 
2026
Academic Staff
2026 respondents: 547
67%
66%
 
2023
66%
 
2024
68%
 
2025
67%
 
2026
Administrative Staff
2026 respondents: 337
64%
61%
 
2023
64%
 
2024
65%
 
2025
64%
 
2026
Alumni
2025 respondents: 30
63%
66%
 
2023
–
 
2024
63%
 
2025
–
 
2026
External Stakeholders
2025 respondents: 109
61%
73%
 
2023
73%
 
2024
61%
 
2025
–
 
2026
Cafeteria
2026 respondents: 183
63%
–
 
2023
63%
 
2024
69%
 
2025
63%
 
2026
Dining Hall
2026 respondents: 102
65%
66%
 
2023
63%
 
2024
63%
 
2025
65%
 
2026

Comparison by Year

Orange values indicate the highest satisfaction percentage for the relevant survey during the period.

Survey Type 2023 2024 2025 2026
Students 61% 63% 70% 69%
Academic Staff 66% 66% 68% 67%
Administrative Staff 61% 64% 65% 64%
Alumni 66% – 63% –
External Stakeholders 73% 73% 61% –
Cafeteria – 63% 69% 63%
Dining Hall 66% 63% 63% 65%

Strengths and Areas for Improvement

Items with the highest and lowest satisfaction in the most recent report for each survey type

Students 2026
HIGHEST SATISFACTION
  • Instructors use class time effectively.
  • My academic advisor allocates sufficient time to me.
  • The course plan and weekly content are provided at the beginning of the semester.
AREAS FOR IMPROVEMENT
  • The scholarship opportunities provided by the university are sufficient.
  • The foreign language education provided is sufficient.
  • The education provided is sufficient to develop computer and technology skills.
Academic Staff 2026
HIGHEST SATISFACTION
  • I can communicate with managers comfortably.
  • I am happy to be a member of this institution.
  • My colleagues are open to sharing knowledge and collaborating.
AREAS FOR IMPROVEMENT
  • Activities are organised to increase motivation.
  • The reward system is implemented effectively.
  • Our institution keeps pace with technological developments.
Administrative Staff 2026
HIGHEST SATISFACTION
  • Internal communication tools are sufficient.
  • I can easily contact managers.
  • I am happy to be a member of this institution.
AREAS FOR IMPROVEMENT
  • Social activities are organised regularly.
  • Management encourages administrative staff to share their ideas.
  • Administrative staff are given opportunities to use their abilities in suitable roles.
Alumni 2025
HIGHEST SATISFACTION
  • I chose my department/programme willingly.
  • I chose Giresun University willingly.
  • My education contributed to my ability to undertake interdisciplinary work.
AREAS FOR IMPROVEMENT
  • I received sufficient education in foreign languages.
  • Computer and laboratory facilities were sufficient.
  • I received sufficient education in computer and technology use.
External Stakeholders 2025
HIGHEST SATISFACTION
  • Giresun University informs its stakeholders about scientific activities.
  • Giresun University uses social media effectively in institutional communication.
  • Giresun University informs its stakeholders about social activities.
AREAS FOR IMPROVEMENT
  • Giresun University offers sufficient social facilities.
  • Giresun University offers sufficient campus facilities.
  • Giresun University has sufficient technological infrastructure.
Cafeteria 2026
HIGHEST SATISFACTION
  • I am satisfied with staff attitudes and behaviour.
  • Service is prompt.
  • Staff clothing meets hygiene standards.
AREAS FOR IMPROVEMENT
  • Portion sizes are sufficient.
  • The cafeteria is clean.
  • I am satisfied with food hygiene.
Dining Hall 2026
HIGHEST SATISFACTION
  • Service is prompt.
  • Staff clothing meets hygiene standards.
  • I am satisfied with staff attitudes and behaviour.
AREAS FOR IMPROVEMENT
  • Portion sizes are sufficient.
  • Main courses are tasty.
  • Soups are tasty.

Report Archive

Full survey reports (PDF)

2025 Reports+ 2024 Reports+ 2023 Reports+

Survey administration, analysis and reporting are carried out by İDUAM . The 2024 Alumni Satisfaction Report is not included in the archive because its file link was unavailable on the source website. To participate in ongoing surveys, visit the Survey Links page.

02Faculty-wide Survey Results+
03External Stakeholder Survey Results+
Last Updated: 13 October 2026